SERVICE SUPPORT

• to guarantee the quality of service, improve the overall efficiency of the client system
• assist customers to import, absorb new technology, improve the efficiency of the system
• assist customer training system management
• assist customers to establish a perfect system of management process

1. telephone: provide service phone support 7*24 hours.
2. fax: you can document the problem, sent by fax to the Zhengchao company.
3. submit your site: through our website technical support (message), submit your questions and suggestions, our customer service department will be the fastest solution, and notify you.
4. Technology Forum: through our website forum, submit your questions and suggestions, our customer service department will be the fastest solution, and reply to you.
5. e-mail: will send it by mail to our customer service special electronic mailbox.
6. remote maintenance: by phone, Internet (Internet) communication with remote technical support for you.
7. site service: via telephone, fax, e-mail when, remote services can not solve your problem, the company will assign professional and technical personnel to provide support services for your site.

• service hotline: 0086 0577-67999838
• complaints Tel: 0086 18357720079

Our company each customer will have professional and technical service personnel responsible for tracking solution.

• customer problem, we promise to respond within 30 minutes, solve one working day.