SERVICE SUPPORT

to guarantee the quality of service, improve the overall efficiency of the client system
assist customers to import, absorb new technology, improve the efficiency of the system
assist customer training system management
assist customers to establish a perfect system of management process

telephone: provide service phone support 7*24 hours.
fax: you can document the problem, sent by fax to the Zhengchao company.
submit your site: through our website technical support (message), submit your questions and suggestions, our customer service department will be the fastest solution, and notify you.
Technology Forum: through our website forum, submit your questions and suggestions, our customer service department will be the fastest solution, and reply to you.
e-mail: will send it by mail to our customer service special electronic mailbox.
remote maintenance: by phone, Internet (Internet) communication with remote technical support for you.
site service: via telephone, fax, e-mail when, remote services can not solve your problem, the company will assign professional and technical personnel to provide support services for your site.

Our company each customer will have professional and technical service personnel responsible for tracking solution.

customer problem, we promise to respond within 30 minutes, solve one working day.