Q1:Our payment terms?
A1:30% T/T payment for deposit,70% T/T payment before shipment .Terms of Trade Base on FOB price in Shanghai or Ningbo or Qingdao of China ,Shipment by sea.
Q2:What is the warranty on your products?
A2:1 year from date of installation.
Q3:How about delivery time of the order?
A3:40 days after deposit.
Q4:How about the packing type?
A4:Export specification wooden case 40days.
Q5:How about the after sale?
A5:When the customer encounters a problem, first of all, the customer needs to take a photo or video to explain the cause of the problem. We will teach the customer to solve the problem by themselves through the video. If there is a problem with the accessories, we will replace the parts for free. In the end, if there is no way to solve it, replace it.
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